FLUSH / THE INDEPENDENT EDITION
The engine behind the reward centre
A Bonus and CRM engine can respond to registration, game interests, return visits and loyalty milestones. The player-facing result should still feel simple: one activity, one progress view and one clear redemption route.
Know the balance type
Cash, promotional credit, free-play value and loyalty points are separate balances. Naming the balance clearly prevents confusion when a reward expires or moves into a redeemable state.
- Show progress beside the activity.
- Display expiry as a date and time.
- Keep game weighting and limits within one click.
- Explain what happens after the requirement is complete.